Summary: Overall responsibilities are social media community management as well as supporting with creating content for and managing client social media pages and digital campaign.
nk LTD, with its head office at Sandema in the Bulisa North Municipality of the Upper East Region invites applications from suitably qualified Ghanaians for the post of Chief Executive Officer.
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- Location: Ghana
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Community Management
- Utilize a variety of software to schedule and monitor text, visual and/or audio content on client social media pages
- Leverage client FAQs to respond to enquiries or liaise with client CS team to respond
- Interact with social media audience to increase organic engagement
- Monitor and report on feedback, online reviews and sentiment analysis
- Organize and participate in events to build community and boost brand awareness
Content Creation
- Develop written content for client social media on Facebook, Twitter, LinkedIn, Instagram etc.
- Understand the nuances of each social media platform and what works on each, based on use case and best practices
- Manage ephemeral content like stories and lives on client social media pages in real-time
- Be up-to-date on current affairs, news, trends and pop-culture, which feed content creation