The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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Fairmont Hotels & Resorts Programme Advert
- Location: kenya
- Company: Fairmont Hotels & Resorts
- Closing Date : 5 June. 2023
What’s in it for you:
- Private medical insurance as per Hotel offering
- Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
- Working with a hotel rich in history and known for exemplary services while growing your career
- Employee Benefits Card offering discounted rates in Accor Worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility Activities, like Planet 21.
What will you be doing:
- Performing cleaning duties and ensuring care & presentation of all equipment
- Follow the daily task list of maintaining the Hotel and public areas clean
- Clean public areas, restaurant and allocated guest areas including washrooms according to the set standards
- Empty trash in all public areas and clean public area restrooms
- Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
- Vacuum and shampoo carpets where needed
- Perform all duties with care towards our guests always ensuring upmost guest satisfaction,
- Follow the lost property procedure.
- Greeting all guest in a professional and polite manner
- Interact with guests in a caring, respective and positive manner,
- Being intuitive by adapting the frequency of cleaning according to the number of guests in public areas
- Be flexible according to the business needs
- First impressions are everything! We invite you to join our hotel as a Public Area Attendant where you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us
Your experience and skills include:
- Recent experience within in 5-star hotels or a similar role
- At least a certificate or diploma in Housekeeping or Hospitality related course
- To provide exceptional cleaning and service for the guests with extremely attention to details
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Exceptional communication and customer service skills, both written and spoken.
- Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance
- Proactivity and ability to multi-task and meet deadlines