Home Opportunities Jobs Regional Service Centre in Entebbe Vacancy 2023 – Associate Human Resources Officer

Regional Service Centre in Entebbe Vacancy 2023 – Associate Human Resources Officer

Regional Service Centre in Entebbe Vacancy 2023 – Associate Human Resources Officer

The Regional Service Centre in Entebbe, Uganda (RSCE) was established in July 2010, following the adoption of General Assembly resolution 64/269. The Centre provides efficient, client-oriented and scalable services with the goal of moving transactional, non-location dependent administrative functions to the Centre from its client entities.

  • Job Title: Associate Human Resources Officer
  • Duty Station: Kampala, Uganda
  • Applications Closing Date: 18th March 2023
  • Vacancy Type: Permanent/Temporary.
  • Job Opening Number: 22-Human Resources-RSCE-175928-R-Entebbe ®
  • Report to: Service Line Manager
  • Organisation:  Regional Service Centre in Entebbe (RSCE)

 Regional Service Centre in Entebbe Job Advert

Key Duties and Responsibilities:

Within delegated authority, the Associate Human Resources Officer will carry out the following duties:

  • Manages the determination and implementation of benefits and entitlements of RSCE client missions covering life and career events from pre-appointment to beyond separation.
  • Accountable for ensuring transparency, accuracy and ensuring full compliance with staff rules and regulations
  • Accountable for the integrity, transparency and equity of the management of RSCE resources, particularly the contracts, benefits, and entitlements management.
  • Advises client missions on benefits and entitlements, staff rules and regulations, HR guidelines and promotes a collaborative and client-oriented approach, sharing knowledge and best practice.
  • Advises client missions on matters related to benefits and entitlements, fostering partnerships with them

Administration of entitlements

  • Processes all education grant requests, i.e., advances and claims
  • Provides services in education grant advances and education grant payments for client mission international staff.
  • Administers, certifies and approves the processing of benefits and entitlements in full compliance with staff regulations and rules and financial accountability framework and has approval authority for non-discretionary decisions under the applicable rules.
  • Determines, verifies and approves financial entitlements related to contracts such as appointment, reassignments, and ongoing entitlements.
  • Administers and provides advice on salary and related benefits, travel, and social security entitlements.
  • Streamlines payment and entitlement procedures to deliver optimal client service.
  • Makes accurate determination of entitlements of personnel transactions
  • Ensures timely processing and approving payments.
  • Ensures accurate processing of financial entitlements to reduce recoveries, advances and other exceptional payments.
  • Ensures full transparency of the administration of benefits and entitlements.

Human Resources

  • Identifies areas for improving processes and HR policies and developing the RSCE business requirements to maximize efficiency and simplify procedures.
  • Monitors the work of the Human Resources Assistants in carrying out human resources administrative transactions including preparation of personnel actions, maintenance of staffing tables, and processing of contracts.
  • Makes recommendations to improve HR policies and guidelines as related to the Service Lines.
  • Enhances work efficiency through constant evaluation and analysis of human resources processes.
  • Recommends, creates, and maintains knowledge management for benefits and entitlements.
  • Ensures that Umoja contains accurate and comprehensive coverage of benefits and entitlements.
  • Continuous learning and development for HR staff by keeping abreast with HR best practices.
  • Conducts training courses on Benefits and Entitlements.
  • Supervises the maintenance of the human resources filing system.


  • Identifies and analyses staff development and career support needs and design programmes to meet identified needs.
  • Provides input and support to further development of and implementation of the service lines.
  • Provides induction orientation and briefing to new staff members in the service lines.
  • Provides high quality, timely and accurate service to client missions.
  • Performs any other duties as required.

Qualifications, Skills and Experience:

  • The ideal candidate for the United Nations Regional Service Centre at Entente (RSCE) Associate Human Resources Officer job must hold a First-level university degree in human resources management, business or public administration, social sciences, education, or related field is required.
  • At least four (4) years of progressively responsible experience in human resources
  • management, administration or related area at the national or international level is required.
  • At least two (2) years of experience and practice of Enterprise Resource Planning (ERP) is desirable.
  • Experience with human resources systems and management in an international setting is desirable.
  • Experience working in a United Nations common system field operation (inclusive of
  • peacekeeping, political missions and UN agencies, funds and programmes) – or similar
  • international organisation or non-governmental organisation – in a conflict or post-conflict
  • setting is desirable.
  • Experience in a shared service Centre is desirable.
  • Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting is required.
  • Ability to identify issues, formulate opinions, make conclusions and recommendations is required.
  • Languages: fluency in English (both oral and written) is required; knowledge of French is desirable.


  • Professionalism –Shows pride in work and in achievements; demonstrates professional competence and mastery of subject; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • Client Orientation – Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate issues; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
  • Planning & Organizing – Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; -Uses time efficiently.

How to Apply to Jubilee Insurance Ltd Vacancy

All candidates should send their updated CVs and application letters via Email to: Dan.Kitamirike@jubileeuganda.com

Tel: +256754900901/ +256784701294 for any inquiries


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