Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
FAQs: “Safaricom Website, Safaricom Customer Care, Safaricom Contacts, Safaricom Shop, Safaricom Ethiopia, Safaricom Kenya Sim Card, Safaricom Mpesa, Safaricom Plc“
Safaricom Kenya Programme Advert
- Location: Kenya
- Company: Safaricom Kenya
- Closing Date : 16 April. 2023
Key Responsibilities and decision ownership:
Key Responsibilities
- Working with other squads to drive UXD from research to development.
- Planning and Co-ordinating UX research for various company-wide projects
- Providing world class direction on User design execution
- Establishing design principles and UX direction for designers and engineers
- Translating research insights into product/feature requirements and/or design recommendations
- Clearly articulating user challenges and user needs through use of storyboards, user journeys, experience maps and other UX models
Usability and user experience testing
- Conducting design sprints
- Testing and analyzing recently released products/features to identify potential areas of improvement
Squad member
- Active squad member, bringing his/her relevant Chapter expertise to the squad and working day-to-day on tasks in the squad backlog
Chapter member
- Encourage a culture of chapter excellence and talent attraction
- Develop standards and guidelines required for the relevant chapter
- Encourage learning and knowledge sharing within the relevant chapter
QUALIFICATIONS
Must have technical / professional qualifications:
- Relevant Education in Human-Computer interaction, Computer Science, Computer Engineering, Information Systems, Information Technology, Psychology, Cognitive Science, Anthropology, Information Systems, or any related field.
- Strong Business competencies
- Strong collaboration agile mindset
- Analytical skills
- Must provide a strong work portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UxD best practices
How to Apply the Safaricom Kenya
Submit your CV, copies of relevant documents and Application to jobs@identigate.co.ke