Home Opportunities Jobs Rocket Health Vacancy 2022 – Clinic Administrator

Rocket Health Vacancy 2022 – Clinic Administrator


Rocket Health is a service of The Medical Concierge Group, a licensed and registered Clinic, Laboratory and Pharmacy. The Medical Concierge Group (TMCG) is a digital health enterprise incorporated in Uganda (HQ), Kenya and Nigeria since 2012. It is comprised of a portfolio of innovative healthcare ventures including: health call centres, mobile clinical services, health content development, and healthcare enterprise software solutions.

  • Job Title:  Clinic Administrator
  • Duty Station: Kampala, Uganda
  • Position(s): Fresher Jobs
  • Applications Closing Date: 28th April 2022
  • Vacancy Type: Permanent/Temporary.
  • Organisation: Rocket Health
  • Reports to: Clinical Operations Lead

Rocket Health Job Advert

The Clinic administrator ensures smooth patient flow from the time a client walks into the clinic to the time they are done with their appointment.

Key Duties and Responsibilities:

  • Should ensure that client appointments at the teleclinic are well prepared for.
  • Warmly welcoming and receiving clients and ensuring that they are comfortable.
  • Accurately and completely recording client’s information into a database.
  • Ensuring that follow-ups are done to seek feedback on client experience for quality improvement.
  • Liaise with the Rocket Hub Insurance Claims officer to review clinic insurance claim forms and rectifying errors in a timely manner, including sending reimbursement requests.
  • Ensure timely generation and submission of SMART utility reports to the finance team.
  • Ensure timely generation and submission of reimbursement forms to the SMART team.
  • Managing and providing accountability for petty cash.
  • Daily cash reconciliation and submission to the finance team.
  • Managing and coordinating the monthly clinic stock taking exercise.
  • Ensuring that the teleclinic is clean and well organized at all times.
  • Ensuring that infection prevention techniques are observed at all times.
  • Submission of shift and monthly reports as required by the Clinical Operations Manager.
  • Account for supplies at the clinic.
  • Strictly adhere to code of conduct and ethics.
  • Participate in departmental and staff meetings and contribute to the general improved productivity of self and company.
  • Coordinate the coverage of clinical staff shifts including nurses, doctors & specialists.
  • Oversee attendance of clinical staff including clinic, laboratory & pharmacy staff.
  • Coordinate the timely submission of all Rocket Health Hub clinic, pharmacy & laboratory reports.
  • Perform any other appropriate tasks assigned from time to time related to the position.

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree in Finance, Public Administration or Business Administration
  • One year of experience working in an administrative role preferably in a health care setting.
  • Proficiency with computers and technology – the per should be adept at typing, Microsoft Office products, email, social media, and search tools.
  • High standards of ethics and confidentiality to handle sensitive information and able to follow policies and procedures.
  • Excellent interpersonal, written and oral communication skills
  • Ability to exercise good judgment and proactivity.
  • Experience in managing finance related activities.
  • Experience in dealing with insurance clients.
  • Ability to account for supplies at the teleclinic.
  • High level of motivation to accomplish tasks within the required time frame.
  • Ability to work well as part of a team.
  • Attention to detail.
  • Good team player
  • High Integrity
  • Trustworthy
  • Self-disciplined
  • Customer Satisfaction

How to Apply to Rocket Health Vacancy:

All candidates should apply online at the link below.

→ Click Here.

All candidates should send their updated CVs and application letters via Email to: [email protected]

Tel: +256754900901/ +256784701294 for any inquiries

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